1. HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
You will receive your order within 2-5 business days Australia wide.
2. WHAT IS THE DELIVERY TIME FOR INTERNATIONAL ORDERS?
We ship worldwide via DHL. Shipping takes 5-15 business days depending on your location.
3. WHAT SHOULD I DO IF I DIDN’T RECEIVE AN ORDER CONFIRMATION EMAIL?
Don't panic if you have placed your order and do not automatically receive a confirmation of payment email. You will automatically receive a confirmation email as soon as your payment is accepted. Be aware payments may pend for some time causing a delay. If you have not received confirmation after the payment is approved check your junk mail inbox, sometimes an automatic email can be recognized as junk mail. If you have any questions after the following steps please contact Pagu Fashion using the contact form
4. ARE PAGU FASHION SIZES STANDARD? WHAT IF MY BODY TYPE IS IN BETWEEN SIZES?
Pagu Fashion sizing is standard and more often than not true to size. However, some items vary depending on the fabrics used such as lace, for information regarding the fit of items refer to the descriptions located under the name of each item. Australian & International sizing charts are located in the product descriptions & the 'Customer Info' at the bottom of the website.
5. HOW DO I FIND OUT THE MATERIALS OF THE GARMENT?
The materials of each garment are located in the description of each product.
6. CAN I RETURN MY ITEM? HOW DO I RETURN MY ITEM? WHAT ARE THE RETURN POLICIES?
Yes if you purchased your item online through www.pagufashion.com, you can return your item as long as your return fits within the criteria noted under ‘Returns Policy” and our customercare@pagufashion.com will guide you through this process.
